Job offer

Implementation expert

We are Onyx. We are looking for talent.

We are a Belgian scale up active in contractor management. We developed an online platform that allows companies to register, qualify and train their contractors, contractors and suppliers. The platform allows access to industrial sites and ensures that only qualified people go to work. It streamlines communication between contractors and manufacturers from different industries. Onyx One operates is 44 countries and includes more than 65,000 contractors.

Onyx One employs 15 people in Belgium, and has teams in several countries, inside and outside Europe. Team spirit, collaboration and co-creation are part of our DNA.

Will you join our adventure? We are looking for an Implementation expert.

Function

Your main and primary focus is the implementation of our online platform Onyx One

For this you need to:

  • Get to know Onyx One from A to Z.
  • Thoroughly understand the business processes and customer needs.
  • Analyze how Onyx One can fulfill these needs.
  • Derive from the customer requests how we can improve Onyx One.
  • Discuss with the Onyx One Program Manager the feasibility of any additional functionalities.
  • Setting up, parameterizing and implementing the Onyx One platform from A to Z at the customer’s site.
  • Provide training so that the customer can work independently with Onyx One.
  • You will form a close team with your colleagues in Customer Care. Together you are responsible for helping customers use Onyx One.

Profile

  • You have a great affinity and interest in using software packages.
  • You have experience with various business processes.
  • Your thinking is analytical and solution-oriented.
  • You are very customer-oriented, no effort is too much for you. We always go for a satisfied customer.
  • You are creative and come up with new ideas.
  • You take initiative and are a strong communicator.
  • You are empathetic and can work both independently and as part of a team.
  • You speak and write perfect Dutch and English. French is a plus.
  • You live in Belgium, preferably in the East Flanders region.

Offer

  • An attractive salary with fringe benefits commensurate with your experience
  • Intensive and focused training
  • The opportunity to continuously develop yourself by taking courses, …
  • Lots of room for responsibility and initiative
  • A modern environment with casual atmosphere and self-directed teams
  • An organization where you truly matter as a person

Are you our new Onyx One Implementation Expert?
Please respond quickly, we are eager to meet you!

For more information please call us at +32 9 269 80 21