VACANCY
Implementation Expert
We are Onyx. We are looking for talent.
This vacancy is no longer available. Click here to get an overview of the open vacancies.
Onyx One is the online platform responsible for the registration, qualification and training of contractors working for major clients. It is a Contractor Management System with a focus on safety and quality. Onyx is an SME with ambition. We work with the largest companies and we are rightly proud of that! Will you join us in our adventure? We are looking for an Implementation Expert.
Function
Your main and primary focus will be the implementation of our online platform Onyx One with our customers. For this you must:
- Getting to know Onyx One from A to Z.
- Thoroughly understand the business processes and customer needs.
- Analyze how Onyx One can fill these needs.
- Derive from customer questions how we can improve Onyx One.
- Discuss with the Onyx One Program Manager the feasibility of any additional features.
- Set up, parameterize and implement the Onyx One platform from A to Z at the customer’s site.
- Provide training so that the customer can work independently with Onyx One.
- You will form a close team with your colleagues from Customer Care. Same you are responsible for helping customers use Onyx One.
Profile
- You have a great affinity and interest in using software packages.
- You have experience with various business processes.
- Your thinking is analytical and solution-oriented.
- You are very customer-oriented, no effort is too much.
- You are creative and come up with new ideas.
- You take initiative and are a strong communicator.
- You are empathetic and can work both independently and as part of a team.
- You speak and write perfect Dutch and English. French is a plus.
- You speak and write perfect Dutch and English. French is a plus.
Offer
- An attractive salary with fringe benefits commensurate with your experience.
- Intensive and focused training.
- The opportunity to further develop yourself through courses and…
- Lots of room for responsibility and initiative.
- A modern environment with casual atmosphere and self-directed teams.
- An organization where you as a person really matter.