The rise of proactive legal compliance in contractor management

The illusion of control

For many industrial companies, compliance feels like a necessary evil—something they do because the law requires it, audits enforce it, and penalties are a real threat. But if you look deeper, there’s a bigger issue. Many companies think they have legal compliance under control, when in reality, they’re constantly playing catch-up.

Contractors are becoming an essential part of industrial production and maintenance, but they also introduce growing legal risks. With increasingly complex regulations, diverse contract parties, and contractors resisting stricter compliance requirements, companies risk losing oversight. The real question is no longer: “Are we compliant?” but rather: “Do we actually have control over our compliance?”

Compliance ≠ control

In many companies, legal compliance is still treated as a checklist. Documents are collected, registrations are checked off, and audits are passed. But what if those audits are just the tip of the iceberg?

A Deloitte study found that over 70% of companies see compliance as a static process, even though regulations are constantly evolving and legal risks are highly dynamic. Nowhere is this more of a ticking time bomb than in contractor management.

The problem with today’s approach

  • Snapshot instead of real-time control Compliance checks happen at fixed moments, but there’s no continuous visibility into contractors’ compliance status.
  • Paperwork without context Companies collect and store compliance documents, but rarely analyze them for patterns or risks.
  • Resistance from contractors Many contractors see compliance as administrative red tape and try to minimize their obligations—leaving companies with less control over actual compliance.

Case: how one small mistake shut down an entire plant

During a routine inspection at a European refinery, a contractor was found working on a high-pressure pipeline without a valid ATEX certification. What seemed like a minor paperwork error turned into a major issue: three subcontractors had outdated or missing certifications.

The authorities refused to make an exception, forcing the site to shut down for 17 days. The result? Massive financial losses, supply chain disruptions, and a complete overhaul of the company’s compliance system.

The impact

€41 million in lost production due to the shutdown.
Legal disputes and reputational damage as suppliers and customers demanded compensation.
Emergency contractors had to be hired at high costs to restart operations.

What went wrong?

– Compliance was treated as a one-time process instead of ongoing monitoring.
– There was no real-time visibility into subcontractors’ certification status.
– Responsibility for contractor compliance was scattered across multiple departments, with no central oversight.

The shift towards dynamic, proactive compliance

The only way to truly control contractor compliance is to move from a static to a dynamic approach. That means companies can’t just wait for audits or incidents—they need real-time data to continuously monitor and predict compliance risks.

What does proactive compliance look like?

  • Automated validation & monitoring Instead of just collecting documents, data is continuously verified. Example: a contractor isn’t just required to have a valid certification—it’s automatically checked at every site visit.
  • Contractor risk scoring Using data analytics and AI, companies can assign risk scores to contractors. Those with a higher risk profile can be monitored more closely, while trusted partners face fewer administrative hurdles.
  • AI-driven compliance forecasting Algorithms predict where compliance risks are most likely to emerge based on historical behavior, regulatory changes, or operational shifts.

Why contractor resistance is actually a strategic opportunity

One of the biggest complaints from contractors? Compliance requirements are getting stricter and more complex. This leads to frustration, delays, and in some cases, contract disputes.

But what if this resistance could be turned into a competitive advantage? Companies that transform compliance into a collaborative benefit—rather than just a burden—win in the long run.

How to make compliance work for contractors

  • Faster access for compliant contractors By digitizing compliance and allowing highly compliant contractors to gain faster access to projects, companies reward those who invest in compliance.
  • Sharing compliance data as an incentive Some companies offer contractors insights into their own compliance performance compared to their competitors—creating a clear motivation for improvement.
  • Compliance as a competitive edge More and more industrial giants are choosing only fully compliant contractors. Making compliance simpler and more transparent helps contractors become more attractive for future projects.

Fact: digital compliance = fewer disputes & better contractor relationships

According to a McKinsey study, companies that digitize their compliance processes see:

Up to 40% fewer contract disputes = Stronger partnerships with contractors

Why document management is a compliance risk without central contractor oversight

In many companies, mandatory documents like LIMOSA, DIMONA, and A1 forms are scattered across different departments. HR, legal, and operational teams each use their own systems—while ultimate compliance responsibility is unclear.

This creates situations where contractors work without valid registrations, and no one notices—until an inspection or incident exposes the gap.

The solution? A contractor management system

A centralized system ensures compliance documents are:

Stored in one place

Dynamically validated

Automatically checked before site access is granted

Instead of manually chasing paperwork, compliance becomes an automated, risk-proof process. No surprises. No shutdowns. No financial disasters.

By choosing proactive compliance, companies move from risk management to risk prevention, gaining real control over their contractor ecosystem.

“We raden Onyx One zonder twijfel aan! Heel wat van onze huiscontractoren werkten al met het systeem en dit heeft ons overtuigd. We zijn tevreden over het platform en over de samenwerking.”

Fons Huybrechts
Operationeel Preventie Adviseur – Bayer Agriculture bv

“Onyx One verbeterde aanzienlijk ons contractor management. Alle documenten en certificaten worden nu automatisch opgevolgd. Het is een gebruiksvriendelijk systeem en ze beschikken over een sterke servicedesk.”

Diana De Peuter
Finance and IT Manager – Monument Chemical bv

“We hebben via Onyx One een uitstekende veiligheidsopleiding (e-Learning) voor de contractors en de samenwerking verloopt vlot.”

Luc Dejonghe
HSSE Manager  – Shell Catalysts & Technologies Belgium N.V.