Software finds the issueContractor Care moves it forward
Automation handles the repetitive work. But when a document is wrong, a contractor stops responding, or an exception needs judgement, a person needs to look at it. That is what our team does, so the work does not fall back on yours.
- Borealis
- Rousselot
- Nyrstar
- Monument Chemical
- Bayer
- ISS
- Campine
- Evonik
- Smet Jet
- Ajinomoto
- ENGIE
- Umicore
- Groep Arthur
- Equans
- Stork
- Borealis
- Rousselot
- Nyrstar
- Monument Chemical
- Bayer
- ISS
- Campine
- Evonik
- Smet Jet
- Ajinomoto
- ENGIE
- Umicore
- Groep Arthur
- Equans
- Stork
Automation is fast
Some cases need judgement
Most contractor documents follow the rules. The ones that do not are rare, specific and often complicated.
A system marks them as valid or invalid. A person understands why.
What automation does well
- Checks formats, dates and expiry
- Sends reminders before documents lapse
- Tracks statuses per company and per worker
- Applies the same rules to every file
What needs a person
- Documents in another language or format
- Details that look valid but do not match the job
- Contractors who do not respond to reminders
- Exceptions that no standard workflow covers
Valid for the system
Not ready for your site
Three typical cases where automation alone says yes.
Turn each card to see what our team finds.
A1 certificate
The format, dates and issuer are valid.
Looks validHover to see what we seeA1 certificate
The employer on the A1 is not the company sending the worker. We contact the employer and get the correct A1.
Fixed by Contractor CareSafety certificate
The certificate is uploaded and not expired.
Looks validHover to see what we seeSafety certificate
It belongs to a worker with the same name, born ten years earlier. We ask for the right document before the first shift.
Fixed by Contractor CareLiability insurance
The policy is valid until next year.
Looks validHover to see what we seeLiability insurance
The policy does not cover the type of work planned on your site. We ask the contractor for an extension of cover.
Fixed by Contractor CareIllustrative cases, based on how Contractor Care works.
Four things we take off your team's desk
Every module of Onyx One is backed by the same team: Contractor Care reviews, follows up and resolves what software alone cannot.
Final approval always stays with you. We do the work, your team signs off.
From a flag to a green status
The platform flags it
Missing, expired or unclear documents are detected automatically.
Contractor Care takes it
Our team looks at the case and decides what is really needed.
We follow up
We contact the contractor and stay on it until the file is right.
You see one clear status
Your team decides on facts, not on a pile of open questions.
“The platform is very user-friendly and is supported by a strong and reliable service desk.”
See which cases Contractor Care would take off your team's desk
Contractors get help too
Contractors know exactly what to submit, and what is still missing. When they are stuck, they talk to a person, not a form.
Software finds the issueContractor Care moves it forward
Automation handles the repetitive work. But when a document is wrong, a contractor stops responding, or an exception needs judgement, a person needs to look at it. That is what our team does, so the work does not fall back on yours.
- Borealis
- Rousselot
- Nyrstar
- Monument Chemical
- Bayer
- ISS
- Campine
- Evonik
- Smet Jet
- Ajinomoto
- ENGIE
- Umicore
- Groep Arthur
- Equans
- Stork
- Borealis
- Rousselot
- Nyrstar
- Monument Chemical
- Bayer
- ISS
- Campine
- Evonik
- Smet Jet
- Ajinomoto
- ENGIE
- Umicore
- Groep Arthur
- Equans
- Stork
Automation is fast
Some cases need judgement
Most contractor documents follow the rules. The ones that do not are rare, specific and often complicated.
A system marks them as valid or invalid. A person understands why.
What automation does well
- Checks formats, dates and expiry
- Sends reminders before documents lapse
- Tracks statuses per company and per worker
- Applies the same rules to every file
What needs a person
- Documents in another language or format
- Details that look valid but do not match the job
- Contractors who do not respond to reminders
- Exceptions that no standard workflow covers
Valid for the system
Not ready for your site
Three typical cases where automation alone says yes.
Turn each card to see what our team finds.
A1 certificate
The format, dates and issuer are valid.
Looks validHover to see what we seeA1 certificate
The employer on the A1 is not the company sending the worker. We contact the employer and get the correct A1.
Fixed by Contractor CareSafety certificate
The certificate is uploaded and not expired.
Looks validHover to see what we seeSafety certificate
It belongs to a worker with the same name, born ten years earlier. We ask for the right document before the first shift.
Fixed by Contractor CareLiability insurance
The policy is valid until next year.
Looks validHover to see what we seeLiability insurance
The policy does not cover the type of work planned on your site. We ask the contractor for an extension of cover.
Fixed by Contractor CareIllustrative cases, based on how Contractor Care works.
Four things we take off your team's desk
Every module of Onyx One is backed by the same team: Contractor Care reviews, follows up and resolves what software alone cannot.
Final approval always stays with you. We do the work, your team signs off.
From a flag to a green status
The platform flags it
Missing, expired or unclear documents are detected automatically.
Contractor Care takes it
Our team looks at the case and decides what is really needed.
We follow up
We contact the contractor and stay on it until the file is right.
You see one clear status
Your team decides on facts, not on a pile of open questions.
“The platform is very user-friendly and is supported by a strong and reliable service desk.”
See which cases Contractor Care would take off your team's desk
Contractors get help too
Contractors know exactly what to submit, and what is still missing. When they are stuck, they talk to a person, not a form.